FAQs

How long will my order take?
HOLIDAY SHIPPING INFORMATION: ORDERS WILL TYPICALLY BE FULFILLED WITHIN 5-7 BUSINESS DAYS AND THEN SHIPPED FROM OUR WAREHOUSE. SHIPPING TIMES VARY BY LOCATION. ORDER BY DECEMBER 13TH FOR GUARENTEED CHRISTMAS DELIVERY. 

 

Can I return the product?
Yes! Please see our shipping & return policies here. NOTE: the customer is responsible for the cost of shipping item(s) back to distribution center.

 

How can I contact you if I don’t get my order?
Please contact our customer service team at merch@hamms.com, and we will do our best to assist with making a claim with shipping carriers if needed. We are not responsible for shipping carrier delays or for stolen packages.

 

Can I order from outside the USA?
We can only ship to the 50 United States. Unfortunately, we cannot ship to other U.S. territories.