FAQs

How long will my order take?
Your Hamm’s order will be fulfilled and ship out from our warehouse in Milwaukee, WI within 3-5 business days. Shipping time varies by location.

Can I pick up my order locally in Milwaukee?
Beginning Feb. 1st, 2024, local pick up will no longer be available.

Can I return the product?
Yes! Please see our shipping & return policies here. NOTE: the customer is responsible for the cost of shipping item(s) back to distribution center.

How can I contact you if I don’t get my order?
Please contact our customer service team at merch@hamms.com, and we will do our best to assist with making a claim with shipping carriers if needed. We are not responsible for shipping carrier delays or for stolen packages.

Can I order from outside the USA?
We can only ship to the 50 United States. Unfortunately, we cannot ship to other U.S. territories.