Frequently Asked Questions

How long will my order take?
Your Hamm’s order will ship within 5-7 business days.

Can I pick up my order locally in Milwaukee?
Yes! Orders are ready within 5-7 business days and can be picked up at the Miller Visitor Center. They are open 10am-5pm Monday-Friday.

Can I return the product?
Yes! Please see our shipping & return policies here. NOTE: the customer is responsible for the cost of shipping item(s) back to distribution center.

How can I contact you if I don’t get my order?
Please contact our customer service team at merch@hamms.com.

Can I order from outside the USA?
We can only ship to the 50 United States. Unfortunately, we cannot ship to other U.S. territories.